Thank you for shopping at Canbrio! We are committed to providing you with high-quality products and a seamless shopping experience. Please review our shipping policy below.
Orders are processed within 2 business days (excluding weekends and holidays).
You will receive an email confirmation with tracking information once your order has been shipped.
Our products are in high demand, and we work with multiple fulfillment centers to ensure quality and availability. Shipping times may vary due to:
Increased order volume, which can extend processing and transit times.
Shipping times do not include processing times.
Delivery times may be affected by customs delays, holidays, or courier logistics.
If your order includes multiple products, they may arrive separately.
Most orders include a tracking number that you will receive via email once the order ships.
Please allow 5–10 business days for tracking information to update in the system.
Some economy shipping options may have limited or no tracking updates once the package leaves the supplier’s country.
Your order may be subject to import duties, VAT, or customs fees depending on your country’s regulations.
These charges are not included in our prices and are the responsibility of the buyer.
Customs processing times vary and may delay delivery beyond the estimated timeframe.
If your order hasn’t arrived within the estimated timeframe, please check the tracking information.
If a package is lost in transit, we will work with our suppliers and shipping partners to investigate.
We are not responsible for incorrect addresses entered at checkout. Please double-check your details before ordering.
Orders can only be canceled or modified within 12 hours of placement.
Once an order is processed, it cannot be changed or canceled since it is shipped directly from the supplier.
If you need to update your address, email us immediately at shopcanbrio@gmail.com, and we will try our best to assist.